Metrolla Inc. operates the https://metrolla.com website, which provides data offload and communications for robotics sensor systems. This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service. If you choose to use our service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at https://metrolla.com/terms-of-service.
For a better experience while using our Service, we require you to provide us your name and email address at registration. The information that we collect will be used to contact and identify you during the usage of the service. Emails about product updates, and marketing will be sent only on consent.
When someone visits https://metrolla.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
We use hotjar to give us insight to how users use the platform. We will never view any text, passwords or emails. however we may record mouse location, video of a session(with automatic obscuring of text, passwords and emails), and other user actions. See hotjars privacy policy https://www.hotjar.com/legal/policies/privacy
As part of the registration process for our monthly newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about updates in our product; to share the latest posts from our blog regarding related content. We don't rent or trade email lists with other organisations and businesses.
We use a third-party provider to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our newsletter. For more information, please contact us for our providers information. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or in your profile.
You are entitled to view, amend, or delete the personal information that we hold. Email your request to contact@metrolla.com and we can take care of.
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive. Our website uses these “cookies” to collection information and to provide basic features of our Service. By using the Website, you agree that we can place cookies on your device. If you do not wish to have cookies placed on your computer, you should set your browser to refuse cookies, but should be aware that certain features of our Services may not function properly without them
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. Metrolla Inc. uses SSL/TLS (standard secure communication over a computer network) for protecting the traffic to our app. All information about your user and activity is stored in AWS RDS with Postgres. We use CloudFlare to implement SSL/TLS certificates, so all data transmitted from the client to the servers is encrypted. AWS uses two factor authentication for system administrators. All users have encrypted passwords using PBKDF2 provided by the Django web framework as a standard. You can read more about AWS privacy policy here https://aws.amazon.com/privacy/ Django Security here: https://docs.djangoproject.com/en/2.1/topics/security/ And CloudFlare privacy here: https://www.cloudflare.com/privacypolicy/
In case of a data leak incident we will contact everyone that got it's data exposed and the supervisory authority as well.
This privacy policy does not cover the links within this site linking to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.
We keep our privacy notice under regular review. We advise you to review this page periodically for any changes.
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at contact@metrolla.com.
